All products come with a 12 month warranty which you may seek a refund or replacement for the product. The following terms and conditions apply to warranty:

Damages due to misuse by the user will not be covered by this warranty.
This warranty does not cover any Cosmetics products, Nails items, Books, Kids Learning Fun books & Skillmatics Educational Games, Botanical Keepsake or Liquid Items.

Damage on Arrival (DOA)

This warranty only applies to items that are broken when arrived or appear to be not functioning on initial usage. The following terms and conditions apply to DOA warranty:
You must check their item(s) and report the damages or faults(pictures or videos) to us by email after receiving the item(s). We reserve the right to refuse any claims made after this time frame or additional charges (postage and handling) may apply.
Please do not return the faulty item to us without our approval.

For More Info Please look at the Refund and Return policy Page.
Click Here